Shipping Policy

Shipping Policy

General Shipping Information

 

Thank you for visiting and shopping at www.darcizzleoffshore.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

SHIPMENT PROCESSING TIME

 

Please note, credit card purchases take 2-3 business days for funds to clear. Once funds clear, your order will ship. All orders (Paypal and Credit Card transactions) are processed and shipped within 2-5 business days. Orders are not shipped or delivered on Sundays or federal holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few extra days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via the email address you provided with your order.

 

SHIPPING RATES & DELIVERY ESTIMATES

 

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method Estimated delivery time Shipment cost
USPS First-Class Mail® Parcel 2-5 business days $4.99 – $7.99
USPS Priority Mail Service 1-3 business days $9.99
USPS First-Class Mail® International Parcel/Package 1-4 weeks (estimate) $19.99
USPS Priority Mail International® Flat Rate Envelope 1-2 weeks (estimate) $29.99

 

Overnight delivery is currently not available.

 

Delivery delays can occasionally occur. According to United States Postal Service, COVID-19 Continuity of Operations Update – Expected Delivery Changes for Priority Mail and First-Class Package Services (April 17, 2020) For detailed information and to learn more please visit USPS Service Impacts.

 

Please note- For U.S. addresses, USPS does not count Sundays, or Federal Holidays in their guaranteed delivery time. USPS does include Saturdays for delivery to most areas; their estimated days for delivery are also not guaranteed. Business days do not include weekends.

 

SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES

 

DarcizzleOffshore.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

SHIPPING TO MULTIPLE ADDRESSES

All orders will be shipped to a single address. If you wish to ship to multiple addresses, the orders must be processed independently.

 

CAN I CHANGE MY DELIVERY ADDRESS AFTER MY ORDER HAS BEEN SHIPPED? 

If you have received your tracking information by email, we cannot change the delivery address. If you have not received a tracking number, we will do our best to accommodate any changes to your order but we can not guarantee changes can always be made. Please contact us via email darcizzle@darcizzleoffshore.com

 

SHIPMENT CONFIRMATION & ORDER TRACKING

 

Once your order has been shipped and the carrier has generated a tracking number, you will be emailed the tracking information. Tracking information is available within your account. You will receive a Shipment Confirmation via email once your order has shipped containing your tracking number(s). If you have not received a shipment confirmation within 7 business days of placing your order, please check your spam folder. The tracking number will be active within 24 hours.

 

International orders sent through USPS do not guarantee delivery date and/or tracking after they leave the US. If you have any shipping concerns please email us at darcizzle@darcizzleoffshore.com for assistance. Tracking numbers are not active until the shipping provider scans the package. This may be as late as 7 or 8 PM (depending on the time zone).

 

CUSTOMS, DUTIES & TAXES

 

DarcizzleOffshore.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (duties, tariffs, taxes, etc.).

 

DAMAGED AND/OR LOST PACKAGES

 

DarcizzleOffshore.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. All damaged packages must be reported to us within one (1) business day of receipt. Please save all packaging materials and damaged goods before filing a claim. These packages will be reported to the carrier for a damage claim. Do not discard any packaging or damaged product until all shipping issues have been resolved.

 

If your package is lost, please contact us as soon as possible at darcizzle@darcizzleoffshore.com so that we can work with you to resolve the issue. We request that you check with all family members, co-workers, neighbors, or any other person that may have accepted or stored the package before reporting that it is lost or missing. If you live in an apartment complex, please check with the front office to see if it was received by them.

 

ACCURATE ADDRESS INFORMATION

Our shipping methods are only as accurate as the information that we are given. Please verify all of your shipping and billing information when placing your order. It is your responsibility to verify that all addresses are complete and accurate. Please make sure to include your apartment, suite, lot, unit, room, or space number to ensure proper and timely delivery of your order. All orders will be shipped to the address listed on the order confirmation page; “Shipping Address” section of the order.

DELIVERY OF YOUR SHIPMENT

Typically, your package is left in a safe location if no one is available to receive it; however, it is ultimately up to the individual USPS driver if he/she feels comfortable leaving the package without a signature. USPS drivers will leave your package in your mailbox, but if the package does not fit they will leave it at your door.

International Shipping Policy

We (www.DarcizzleOffshore.com) gladly accept and ship international orders.

 

IMPORT DUTIES, FEES, AND TAXES

  • All orders shipping to a destination outside of the USA are subject to the import duties, fees, and taxes of the destination country.
  • Delays in delivery may occur if your package is randomly selected by your country’s Customs Department or Agency for inspection.
  • We have no control over the process or additional charges associated with the delivery and importation of your order (package) into your country. We do not benefit in anyway from these charges and we work very closely with our carriers to ensure as few delays as possible.
  • We are not responsible for any import charges including duties, fees, or taxes that are incurred during the delivery of your order/package.
  • Please note that it is your responsibility to obtain any necessary governmental permission and/or documentation for import approval, as well as to verify and pay all import charges including duties, fees, and taxes.

CARRIER INFORMATION

USPS International offers affordable and proven international delivery service to many countries with a delivery time ranging from 3 business days up to 2 months depending on the service you choose but the delivery date is not guaranteed. Actual delivery time will depend on the shipping method you choose. However, due to the fact that USPS uses the Postal Service for the country of import for final delivery, certain charges are waived for some countries. For USPS specific international shipping information please visit: Index of Countries and Localities.

 

USPS works to clear your package through Customs and have brokers that work to facilitate the clearance process, but USPS cannot guarantee all packages will reach their final international destination.

 

INTERNATIONAL RETURNS

In the event that a package is detained or refused at time of import by the country’s Customs Agency for any reason, we will credit a full refund of the order less the total shipping charges including any return charges. This refund is processed when the order is returned to us. If an order/package is refused and sent back to us with outstanding charges incurred during delivery, we will apply all charges to the purchaser’s account and deduct the charges directly from the credited amount due to you for the return upon receipt of the returned package. USPS is the only carrier that will return your package if it cannot be cleared through Customs without you or us incurring additional charges.

 

PAYMENT METHODS

DarcizzleOffshore.com accepts the following payment methods:

  • Credit cards, including American Express, Discover, MasterCard, and Visa
  • PayPal
  • Amazon Pay
  • Google Pay

DarcizzleOffshore.com does not accept the following payment methods:

  • COD (Cash on delivery)
  • Purchase Orders
  • FSA Cards
  • Gift cards from other merchants
  • Electronic Benefits Transfer (EBT)

RETURNS POLICY

Our Return & Refund Policy provides detailed information about options and procedures regarding refund and returns.

 

Back to top button
0
    0
    Your Cart
    Your cart is emptyReturn to Shop